Editorial Standards and Issue Resolution Procedures
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Editorial Standards and Issue Resolution Procedures

In order to maintain a high quality experience for our readers, we operates a strict set of Editorial Standards and Issue Resolution Procedures for publishers.

 

Editorial Standards

The credibility and quality of ABE as a news outlet is dependent on that of the websites it links to.

Our readers expect the inclusion of publications on our site that have an established reputation for quality and/or breaking exclusive news stories through regular access to primary sources (e.g. in Entertainment, this means industry insiders such as Musicians, Producers and their representatives).

We classify publications that do not have the same established reputation, or regular access to primary sources, as non-authoritative.

The quality and credibility of their articles must be demonstrable to our readers, if they are to warrant a comparable level of exposure as authoritative publications on our site.

This document sets out specific guidelines for non-authoritative publications to help them achieve this. These guidelines are designed to help deliver a high quality experience for users, leading to increased use of ABE.com.ng and our publishers’ websites.

  • Be Accountable and Transparent

Content should feature transparent information about the author, clearly accessible contact information (such as email and physical addresses, and phone numbers), and posts with datelines and bylines.

  • Limit ads

Advertising and other paid promotional material on your pages should not exceed your content.

  • Write original and substantial articles

Articles must be original and not consist of text substantially copied, rehashed, plagiarized, adapted, aggregated, or syndicated from other sources. They should add value to ABE and be materially different from those that are already on our site.

  • Substantiate claims, and use credible sources

Claims (including rumors) must be substantiated. Where claims are substantiated with reference to a source, the source must be credible (and attributed).

  • Attribute claims and quotes

Attribution allows readers to verify the origin and legitimacy of the factual content of your articles. Where claims are substantiated with reference to the source, the source must be clearly attributed. Quotes must always be clearly attributed to their sources.

  • Proof-read and fact-check your work

You should take reasonable steps to avoid obvious mistakes in your spelling, grammar and punctuation. Your prose should read well, and the message of your articles should be well constructed and easy to follow.

  • Write relevant headlines

Articles must feature relevant headlines, which must be factually accurate and not sensational or misleading. Our users must be given fair expectations of an article’s content when deciding which headlines to click on.

  • Provide article metadata

Each article must contain a byline, It must also include the date and, if possible, time of publication.

  • Provide ‘About us’ and ‘Contact us’ pages

Your website must contain: an ‘About Us’ page, to provide background on your publication to your readers; and a ‘Contact Us’ page, to allow readers to provide feedback.

 

Issue Resolution Procedures

The following practices are considered grounds for immediate initiation of our Issues Resolution Procedures (detailed below):

ABE aims to provide the highest possible quality of service, and to maintain an environment suitable for all. We therefore endeavor to investigate all serious issues or credible complaints that are brought to our attention, and to take appropriate actions in resolving it one by one.

Where we have an immediate quality of service concern, we will normally remove one or more headlines, publication sections, or an entire publication, without notice and until the matter has been resolved.

For very serious breaches or for gross misconduct, we reserve the right to remove a publication permanently and without notice.

Where we identify other apparent breaches of our Editorial Standards or Rules and Regulations, we will normally request a written explanation from the publisher.

When a publisher cannot provide a satisfactory explanation, sanctions will be applied. Depending on the severity of the breach, or the persistence of breaches, our sanctions may include:

  • Written warning
  • Temporary suspension (for a period of between one week and several months depending on circumstances).
  • Reclassification (changing where a site’s headlines appear on our site) and
  • Permanent removal.

 

Note: ABE reserves the right to amend or improve its Editorial Standards, Rules/Regulations and Issue Resolution Procedures at any time without notice.

 

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